Atlas Moving

Door to Door International Relocations

The Move

Atlas International Movers 

There are many steps and numerous details involved for a door-to-door move to a new country. Atlas Worldwide Movers will not only deal with the "outbound" phase of the delivery (whilst in Malaysia), but will be fully responsible for tracking the shipment on loading at either the sea port or airport, through to your next destination (door-to-door), with the same quality of service and professionalism our clients expect from Atlas Group.

1. Pre-Move Survey  

The pre-move survey allows one of our management staff to personally meet you to discuss in detail "Your Specific Requirements" We will record the items to be packed and note any special requirements you have; each move we make is different

We need to discuss "Your" individual needs..here are some basics to remember

• What to ship by sea / Air
• Your company's shipping allowance?
• What you want to keep in Storage?
• Your Insurance requirements?
• What needs to be delivered locally, or picked up?
• Your travel plans: - when, flights details, timings etc
• Special service needs (split cargo..some by air...some by sea)
• What might you need, add, remove after the survey has been done?

Our Management and administration staff will provide you with sufficient information about your next destination; immigration and custom requirements, insurance services, packing procedures, timings etc, we will ensure that we are in constant contact with yourself so we can answer any of your specific needs or requirements

2. The Quotation  

The quotation is based primarily on the information that was gathered during the initial survey?. A more precise and detailed quotation with details on full budgetary proposals for your move will be delivered to you within a few days. All of our quotations for any type of move will include: 

Quotation Form

• What to ship by sea?
• Approximate Volume or weight of shipment (air/sea if split)
• Total Price for the estimated move
• Time taken to complete the job, with dates and times
• Price per unit (cubic foot, kilogram, or cubic meter)
• Insurance premiums (if applicable)
• What is included
• What is not included
• Additional or extra charges for special services
• Delivery company chosen at your destination

Acceptance/Documentation

When it comes to moving companies, you may like to take the following into account, thereby the decision you make should be based around the following:-

• Reputation of the Company
• Reputation of the moving company at your destination
• The professional way at which the survey was approached
• The total cost of your move and unit price

As in any service orientated business; there will be differences between price and quality; this rule also applies to the moving industry. You will make a similar comparison when buying a new house, car, or choosing a hotel

3. Accepting the Quotation 

In order to ensure your move goes ahead as planned, please complete the Move Order Form, enclosed within your quotation brochure and fax it to us. Please also mail the original signed form separately. On receipt of your fax confirmation; We will make the necessary arrangements with yourself and confirm packing and moving dates.

4. Documentation

Certain important documents must be complete before the international move takes place: - We request that you complete all documentation , before packing commences to ensure that vessel and air shipment bookings are finalised. 

Documentation, Packing

Documentation required before packing-move commences

• Passport copy (inside page, with photo and personal details)
• Insurance policy application form, goods valuation form
• Customers Shipping form (supplied by Atlas)
• Customs Declaration forms (UK, US etc) (if applicable)

We will be more than happy to assist in anyway to ensure that the above documents are correlated and completed, please do not hesitate to contact us for help and assistance

5. Packing 

Just prior to the packing crew arriving; Please ensure that you keep items you intend to take with you on the plane, separate so they are not packed by mistake.

Label (yourself) 

All items that you will require to be shipped by "Air" or "Sea" or will remain in "Storage"; the crew will handle the necessary packing, it is also advised that one member of the family remains within the home during the packing stage.

• When the crew arrives, give them a brief tour of the house
• Show them what items are for storage, air and shipping
• Show items that need special care, specific packing or crating
• Do not pack, expensive items, such as jewelry, watches, collections etc (These items, will not be covered by insurance, please ensure you take them with you as "hand carry" luggage)

Packing - Shipment of your goods

• If boxes have been packed by yourself; please ensure they are left open for checking by one of the supervisory crew. If however, they are sealed, they will be labeled "PBO" (packed by owner) this may lead to issues with both insurance and customs authorities
• A complete packing list will be prepared by the crew supervisor; for each crate/package contents (whether for storage, air or sea). You will be asked to verify and sign it upon completion of the packing stage

• The crew supervisor will provide a post-packing checklist; to ensure nothing as been forgotten, or incorrectly packed
• The crew will commence loading your effects into a sea/air container or wooden crates at your location. Your items will either go to the warehouse for storage, or direct to the port or airport for loading (unless specific instructions have been received)

6. Shipment of your goods  

Atlas International Movers internal shipping department will arrange the air or sea shipment of your goods to the nearest port of entry at your destination, that is closest to your new place of residence

Atlas Worldwide Movers will only choose reputable carriers to ensure that your shipment reaches your destination as per your schedule; the shipping arrangements we have in place, also includes the following

• Sea container air space booked in advance with the carrier
• Transportation of the container or truck to your place of residence for packing and loading
• Transportation of the shipment direct to the sea port or air carrier for loading

Shipment of goods - Delivery

Shipment of your goods

• Containerizing, packing, palletizing of your shipment stored in our warehouse prior to transportation to the airport for loading
• Completion of export customs clearance documentation
• Payment of standard port handling and terminal charges (Malaysia)

• Complete payment of freight charges to your destination port of entry
• Payment of standard charges for port handling and terminal charges at your destination port of entry (for door-to-door relocation moves only)
• Submission of all documentation relating to your shipment to our destination delivery office

7. Delivery  

Atlas International Movers will ensure that our delivery office in your destination country is furnished with complete and accurate contact and shipment details of your shipment. Immediately on arrival you should first make contact with our destination office to inform them of your plans and coordinate delivery of your shipment and completion of final documentation for importation of goods

Procedures and services at destination point will include

• Documentation and Customs Clearance of shipment
• Line-Haul of shipment to your place of residence
• Unloading of shipment, total unpacking placement and positioning of furniture as per your instructions
• Removal of all debris, incidental to the unpacking
• Container return
• For more information, contact us

 Fine Art and Antique Packing

Atlas International Movers  Have gained a reputation for doing the unusual, and have wrapped, packed and crated many valuable treasures over the years. We employ our own case maker, who is experienced in packing and casing valuable antiques and art treasures of all shapes and sizes

You care about our service.

Your treasure, our reputation

Success stems from satisfaction. Client satisfaction is only produced by constantly monitoring our performance and service. We always recommend that our clients complete and send back the enclosed questionnaires, that way we can continue to monitor and examine areas of our operation that require improvement

• "Our aim is to ensure complacency is not a addition to our services for yours and our future recommendation"

Office - Business Movers Malaysia

Atlas International Movers  Have gained an excellent track record as the premier office, business and factory movers within Malaysia. Whether it is the contents of a entire building, storeroom, plant works or one single office, whether an internal or external move, we can provide a moving service specific to your requirements

Pre-arranged meetings  These meeting are arranged in advance, to coincide with your current operational plans thereby eliminating queries from staff, a pre-planning document will be circulated throughout the office. This will help to ensure a smooth transition and ensure that the crew supervisors detailed to conduct your impending move are present, so that they can totally familiarise themselves with your requirements and move objectives. We will establish a communication link between our crew supervisors and your project or designated manager so a solid working relationship is established to ensure a smooth relocation

Special packing crates   These can be delivered in advance, and collected after the move is complete. Most companies or offices will prefer to pack their own crates for reasons of control, accountancy, confidential data, file accessibility etc.

If however, you require us to do the packing. We will pleased to submit a quote

Planners & Protection  Our staff will be on hand to assist in the new arrangement of your new offices. Office furniture will be positioned as per your initial requirements, ensuring that once the move is complete, and staff return to their offices, they can commence work immediately. Protection   Protective covering for carpets, lifts can be arranged if you require and consider necessary. This matter would have been discussed during the pre-planning stage

• For a "no obligation" quotation please contact us

Factory - Equipment Relocations

Atlas International Movers  Have had a number of corporate clients ask us to relocate and plan a complete logistical move of their offices and factory premises. Some major oil and gas companies have site offices with large industrial equipment, which are either heavy, large or exceedingly delicate.

Atlas International Logistics  Was set-up to meet our clients needs and this division will be an integral part of the move, through acquisitions of suitable transportation vehicles (such as cargo trucks and trailers), heavy lift equipment and warehousing have allowed us to expand our services beyond that of a normal moving company

Scope of Services  Atlas Group is manned by a team of professionals with extensive experience in the following areas and services

• Custom and Treasury Formalities
• Land, Air and Sea Freighting
• Cargo Consolidation
• Handling Oversized / Specialised Cargo
• Ship agency & Husbanding Services
• Chartering all types of vessels
• Supply of manpower and equipment
• Logistic support services for oil and gas industries
• International Affreightment
• Work Permits / Visas Expatriates (through Atlas Worldwide Relocations)

• For a "no obligation" quotation please contact us